Help

Questions before you book — or list.

Short answers for guests and studio partners. If you cannot see yours, write to us and we will pick it up.

Catalogue

How do I book a room?+

Search by city and session type, open a studio, and send a booking request. The studio confirms your session by email — 308 Studio does not charge a markup on the hourly rate.

Which cities can I book in?+

The catalogue currently lists London rooms, with search and ticker coverage for Berlin, Paris, New York, Los Angeles, Tokyo, Lagos and Atlanta as the network grows.

What session types are available?+

Browse vocal rooms, full band, production, mixing and podcast spaces, or search for tracking, vocals, mixing and podcast sessions.

What does the hourly rate include?+

Rates are listed per hour with no 308 Studio markup. Featured rooms such as Meridian include listed outboard; an engineer can be requested where the studio offers it.

How do I list my studio?+

Open For studios, enable a partner workspace, and submit a listing inquiry with your room type, city and hourly rate. We review it and get in touch.

Is there a booking fee?+

No. The site shows the studio's hourly rate — average city rate copy on the home page is £48/hr with no markup.

Booking

Is a request a confirmed booking?

No. A studio has to accept it. Until then the room can still go to someone else. You will get an email when they confirm or decline.

Can I book for tonight?

Many London rooms take same-day sessions. Use the search on the home page, open a listing, and send a request with the time you need. Same-day depends on the studio, not on us.

Do I need an engineer?

Only if the listing says the room is dry-hire. Some studios include an engineer or can add one — put that in your notes so they can price it.

What if I need to change the time?

Write to us or the studio as soon as you know. Once a session is confirmed, cancellation terms apply.

Listings

How do I put a studio on 308 Studio?

Open List your studio, tell us the room, city, type and hourly rate, and send the enquiry. We review it before it goes live.

Is there a fee to list?

There is no fee to send a listing enquiry. When paid bookings run through the platform, we will take a commission or service fee that is shown before you accept a booking. See the fees note on the listing page.

Who writes the listing?

You do. Photos, rates, session types and house rules should match the room. We may ask for edits if something is unclear or unsafe.

Payments

Do I pay on the site today?

Card checkout and automated payouts are not live yet. Requests collect the session details so the studio can confirm. When payments go live, the amount — including any platform fee — will be shown before you pay.

When do studios get paid?

Once payouts are live, we intend to send the studio’s share after the session, minus any host commission and the payment provider’s processing costs. Timing depends on the provider we use. We will not invent a payout day until that is wired up.

Safety

How do I report a problem?

Use Contact with the subject “Trust and safety”, or read Trust & safety first. If you are in immediate danger, call 999.

Does 308 Studio insure the session?

We do not currently provide platform insurance. Studios should hold appropriate public liability cover. Guests should check the listing and their own equipment cover.

Account

Why do I sign in with only an email?

Guest and partner sessions on this site are stored in your browser so you can request bookings and manage listings. They are not a full password account yet. Clearing site data will sign you out.

How do I get my data deleted?

Email a privacy request from Contact or see the privacy policy.

Still stuck?

Send a note and we will point you to the right person — bookings, listings, or privacy.