Trust & safety
Rooms are real workplaces. Treat them that way.
308 Studio is a marketplace. We do not stand in the room with you. These rules exist so guests, hosts and neighbours can work without a nasty surprise.
For guests
- Book the session you actually intend to run. Do not disguise a party as tracking.
- Arrive on time, stay for the hours you booked, and leave kit and the room as you found them.
- Follow house rules, volume limits and neighbour courtesy — especially in residential buildings.
- Do not take the booking off-platform to dodge fees once paid checkout is live.
- If something feels wrong, leave and tell us. If you are in danger, call 999.
For studios
- Only list rooms you are allowed to hire out. Tenancy and insurance are your responsibility.
- Photos, kit lists and rates must match what a guest will walk into.
- Keep the calendar honest. Do not accept a session you cannot host.
- Respond to requests. Silence is how rooms get dropped from search later.
- You may ask for ID at the door if that is your house rule — say so on the listing.
What we do on the platform
We review listing enquiries before a room is offered as live. We can refuse or take down a listing that looks unsafe, misleading or unlawful.
We can cancel a request or confirmed session where we reasonably believe there is a safety, fraud or legal risk. See the cancellation policy.
We do not currently run identity verification or platform insurance. Those may arrive later; we will not pretend they are live.
Prohibited use
No illegal activity, no unlicensed live events that break the venue’s permissions, no harassment, no recording people without their agreement where the law requires it, and no attempt to interfere with other people’s sessions or access systems. Community standards in the terms of service apply to both sides.
Need to report something?
Use the contact form with the subject Trust and safety. Include the studio, date and what happened. We cannot take a police report for you.